Shipping And Delivery Policy

At (Website Name), operated by (Company Name), we understand the excitement that comes with ordering new luggage, travel bags, and journey essentials. That is why we focus on making every shipping and delivery experience smooth, reliable, and transparent from the moment your order is placed until it safely arrives at your doorstep.

Throughout this policy, “we,” “our,” and “us” refer to (Website Name), while “you,” “your,” and “customer” refer to every valued shopper using our platform.

By placing an order on our website, you agree to the shipping and delivery practices outlined below.

Shipping Locations

We proudly deliver our luggage and baggage collections across all serviceable pin codes within India.

Our goal is to ensure travelers everywhere can access quality travel essentials with dependable delivery services. At this time, we only offer shipping within India. However, we are continuously exploring opportunities to expand our delivery network in the future.

Order Processing Time

Once your order is successfully placed, our team begins preparing it carefully for dispatch.

Every suitcase, travel bag, and accessory is inspected and packed securely to ensure it reaches you in excellent condition. Order processing generally takes 1 to 2 business days, excluding weekends and public holidays.

After your order has been processed, you will receive a confirmation email containing shipping and tracking details.

Delivery Timeline

We understand how important timely delivery is, especially when preparing for upcoming travel plans.

Once dispatched, orders are usually delivered within 3 to 8 business days, depending on your location and courier availability.

We work with trusted logistics partners to ensure your luggage and travel essentials arrive safely and on time. In case of unexpected delays due to weather, transportation issues, or regional service interruptions, we will keep you informed through timely updates.

Failed Delivery Attempts

Sometimes deliveries may not be completed successfully on the first attempt. This may happen because of:

• Incorrect or incomplete shipping addresses

• Unavailability of the recipient

• Refusal to accept the package

If a delivery attempt fails, the package may be returned to our warehouse.

You can contact our support team to arrange another delivery attempt. To avoid delays, we recommend double-checking your shipping details and ensuring someone is available to receive the order.

Damaged or Lost Shipments

We take every precaution to package your luggage and travel products securely before shipping.

If your order arrives damaged, opened, or tampered with, please contact our customer support team within 48 hours of delivery. Sharing clear photos of the package and product will help us review the issue quickly and provide an appropriate resolution.

In rare situations where a shipment is lost during transit, we will coordinate with our courier partners to investigate the matter. Once confirmed, we will offer a suitable solution such as a replacement product or refund based on the situation.

Delivery Support

Our support team is always available to assist you with shipping questions, tracking updates, or delivery concerns.

We are committed to making your shopping experience smooth, dependable, and travel-ready from checkout to doorstep delivery.